Maybe introduce them to Bubba
Wasn’t it supposed to make our lives easier?
Technology (and those who understand it better than I do) has been wreaking havoc here for the past month. First, my computer got infected with a new strain of the FBI virus which prevents recovery through the Windows Restore function. In fact, it was so vicious that no one, including techies who charge thousands of dollars to help people recover from such circumstances, could even get the computer to boot anymore. I had to completely re-install Windows from an external flash drive, which meant that I lost all of my software and everything else I had on the hard drive. Fortunately, software is the only thing I keep on the hard drive because some of it won’t run from external hard drives, which is where I keep all of my music, pictures, and other critical files.
Once I got my computer back up, Jim’s computer got infected. It got so bad on his that not only could I not boot the computer but I couldn’t get to Safe Mode or boot from a flash drive. That computer was determined to be toast, causing us to have to spend $420 on a new computer.
Unfortunately, the new computer immediately got infected, and someone got access to his AOL account and sent a several hundred emails within just a couple of hours in three European countries. AOL shut down his account, and since all of his real estate emails come to that account, I had to get it back up and running, and quickly. Took a whole day!
I thought Norton Anti-Virus, McAfee, Windows Defender, Malwarebytes, and all these other programs I have running were supposed to keep out bad people….
I seem to be getting things under control, but that didn’t start happening until I two days ago when I was on the phone with AOL’s technical support. Jim and I have been using AOL for 19 years (no laughing; we like it), so I spent a couple of hours talking to them about Jim’s account (I’m the main account holder) and how to prevent not only what happened to his email account but what happened to our computers with all of these viruses, malware, Trojans, and other bad stuff. For just $9.99 a month, they set me up with LifeLock and a special version of McAfee for AOL users. They showed me settings in Malwarebytes, McAfee, Windows, and Internet Explorer to prevent these problems.
We had no infections yesterday! However, I didn’t get to publish a blog post either because I had home inspection reports to do and two computers to try these new settings on. Things seem to be working again.
I value my time at a minimum $100 per hour, so this past month has cost me about $35,000 for hardware, software, and time. I’d love to find the culprits and take it out of their hides! Or maybe introduce them to Bubba.
Meanwhile, I can highly recommend AOL, McAfee for AOL users, and Malwarebytes.
Looking for real estate services in San Diego County?
I can highly recommend
James Frimmer, Realtor
Century 21 Award, DRE #01458572
If you’re looking for a home inspector,
I recommend Russel Ray — that’s me!